Hello,

I'm Jay . I have over 3 years of web hosting industry experience. I am a person who not only work for customer satisfaction but work towards to attain customer delight which is the success of any business.


- More than 3 years in the hosting industry (shared hosting/vps hosting/dedicated servers)
- I've worked in many big and small companies,Data centers.
- Familiar with many operating systems, control panels and billing/support systems
- Able to explain things clearly and effectively
- Professional and courteous
- Ability to work as a team player
- Location, country and timezone:Maharashtra /India,Timezone:GMT+5.30;IST

Support

- Support Ticket Level 1/CSR (Pre-sales/technical queries/escalations etc.)
- Support Ticket Level 2 (Site errors, php/apache/mysql/mail/ftp issues etc)
- Support Ticket Level 3 (Server admin,software/installations/Monitoring/Nagios. )
- System Administration
Linux: installation/apache/Mail/mysql/php
Windows: installation /IIS/Mailenable

Operating Systems

- CentOS
- RHEL
- Debian
- Fedora Core
- FreeBSD
- Windows 2003 Servers

Control Panels

- WHM/Cpanel
- Plesk
- HSPC
- DirectAdmin
- Ensim
- Helm
- H-Sphere
- Hosting Controller

Mail Servers

- Sendmail
- Qmail
- Exim
- Mail-enable
- Smarter Mail

Linux Platform

- Apache Web server
- FTP services
- Mails Services
- Mysql Database Server
- Other System related service management like user account.
- Implementing Server security.
- Practical hands on Live Redhat Linux Web Server
- Installing server software's.

Linux Accomplishment

- Managing websites on the servers.
- Trouble shooting problems related to FTP, DSN, DNS, Cold Fusion Administration, - Mail servers, Restarting & configuring web services such as http, ftp, etc..
- Correcting Configuration files.
- Tuning up Apache Web Server, MySQL.
- Server Monitoring and load balancing.
- Handling different Web Hosting Control Panels.
- Server Disk Space Management.
- Installing O.S.
- Installing Control Panel, Control Panel Utilities
- Server Security maintenance.
- Designing the firewall for the servers.(GUI Tool)
- Maintaining the backups of the data on server.
- Server related issue regarding cgi, perl, php etc.
- Upgrading and installing utilities on server.
- Upgrading Plesk Control Panel, Cpanel
- Upgrading and installing Stats Software Utilities like Awstats,Analog, Webalizer.

Windows Platform

- IIS
- FTP
- Mail
- Mysql/MsSQL.
-DNS
-VPN

Windows Accomplishment

- IIS installations , Configurations , Administration ( complete windows web servers )
- Optimizing IIS performance up to mark
- Apache Installations , Configurations
- MSSQL 2000 , MSSQL 2005 servers , Installations ,Configurations
- Mysql on windows server
- Windows DNS servers installations, administrations ,configurations
- Active directory Installations , Configurations ,Troubleshooting
- Windows Mail servers
- Server Monitoring
- Performance tuning
- Windows Security , Firewalls.
- Setting IP Security policies
- Server Administration: To manage servers' based on Windows 2000/2003
- Installations on remote Windows For e.g.: PHP, Control Panels, etc.
- Troubleshooting website & server related issues.
- Troubleshooting SQL server problems & Front Page issues.

VPS softwares
- Virtuozzo
- Xen

Data Center Work

I am well aware with the Datacenter strategies , Acceptable User policies, Abuse issues , TOS , Network configurations.Response time to Chat and tickets.

- Work on DC tickets.
- Checking the Abuse Issues.
- Trouble shooting server wide issues.


I am willing to learn new things and search about new technologies, so even if i am not that familiar with your system I can surely get acquainted with the company policies in short time as possible. Also I am able to sign NDA if you want me to.

I'm looking for Full Time Job and long term business relationship in Web Hosting/Tech Support industry. I am very flexible in payment issues and the prices are negotiable. Payment platform

As per the post following are the salary expectation.
Per Hour : $6 (negotiable)
Per Month : $600 to $1000 (negotiable)

If you are interested in my services you can reply to this post leaving your email and I will email you back Or mail me at

Mail ID : jai-j@live.com

You can add me in IM

jai-j@live.com.com


Looking Forward To Positive Business Relationship.


Thanks Regards,
Jay.
HSFactor